Terms and Conditions

Use of this site
Welcome our website, we hope you find the information and products you are looking for. We are required to make a note of some Terms & Conditions regarding this website and online shop. Please note that your use of this website constitutes your agreement to follow and be bound by those terms under UK law. If you have any questions please do not hesitate to contact us.

Bio-Live website
This website is an online trading website for Microbz Ltd.

General
We may change, move or delete portions of, or add to this website from time to time.

Making a purchase
By making an order you are offering to purchase a product from us, which we will accept to sell you. All requests are subject to availability and confirmation of the price. Dispatch times may vary according to availability and we are not responsible for any delay in delivery occurring due to postal delays, delays with our courier or force majeure. When making an order you undertake that all details you provide to us are true and accurate, that you are the authorized user of the credit or debit card used to make your request and there are sufficient funds to cover the cost of the goods.

Credit card security
We use PayPal who provide a secure online credit card and debit card payment solutions for thousands of online and mail order businesses throughout the world. Payment for goods ordered can be made by any major credit card or debit card. In the event of payment being declined by your card issuer, Microbz shall not be responsible for any costs or inconvenience caused by a subsequent delay in dispatch. If you are ordering from outside of the UK and your payment is declined please contact your card issuer to ensure they allow payment to a UK company. If you continue to have problems paying please do contact us.

Your card bill will show payment to Microbz Ltd.

Delivery
In general orders are dispatched one working day after they are received. Orders are sent using courier or Royal Mail First Class. Please allow four working days to receive your package within the UK, overseas orders will take a bit longer. We can deliver to your home address, work address or friends address if you are buying a gift for someone and wish it to be sent directly to them.

Claims for faulty items
In the unlikely event that we supply goods that are faulty, we will exchange them and/or refund your payment. This does not affect your statutory rights.

Data protection
Microbz  is a signed up member of the data protection act.

Copyright
The copyright to the contents of this website belongs to Microbz Ltd. Users may download, view and print materials for their own personal, non-commercial use but contents must not be used for commercial or business purposes without prior written permission from Microbz Ltd.

Pricing
All prices shown on our website are subject to change at any time.

Prices include FREE shipping within the UK only. Please contact us if you wish Bio-Live to be sent elsewhere, we would be happy to arrange that for you.

Advice
All advice is given in good faith and we do not take responsibility for any factual errors that might arise.

Links
Any links to other websites do not imply an endorsement of the other site, and Microbz Ltd bear no responsibility for their content.

Contacting us
If you need to reach us, please email us on info@microbz.co.uk, alternatively, you can call on +44 (0)1249 760 486.